I recently wrote a brief paper on World of Warcraft, a game I’ve never played before, for the Service Strategies course I’m taking at Babson. My paper discusses what about Blizzard Software’s functionality with the MMORPG of WoW was innovative or offered a bit of service differentiation. You can read the whole thing here. (pdf)… Continue reading World of Warcraft Patches Require Obscene Amounts of Hard Drive Space