I hope to blog a bunch about my new Blackberry Curve (8300) phone, but before I do that I want to explain the process for moving your cell phone number from Verizon to AT&T.
I ordered my phone off Amazon, and there weren’t great instructions on how to handle this, so here goes:
- Do NOT cancel your Verizon account. You tell AT&T that you’re moving and they handle it. Be aware that if you cancel your Verizon account yourself, you will probably lose your phone number.
- After you recieve the phone, put in the SIM card (which was new to me since Verizon doesn’t use them) turn the phone on. The phone will be live on a new cell phone number. This is temporary and you won’t really be using it at all.
- Call AT&T’s sales line. (1-888-333-6651) I did this from a seperate land-line phone so I could have the device in front of me.
- Tell the sales person you are a brand new customer switching from Verizon and would like to port your number over. The sales person will hear this and treat you with kid gloves and conference you to someone in AT&T’s “porting department.” Be sure to tell the sales person you are porting a number to replace the number assigned to your new account.
- You need to have your Verizon account number handy. Get this off of one of your Verizon billing statements, or sign into your Verizon Wireless online account. From there you can view a PDF of your most recent bill which will have your account number on it. It will be something like: 465879123-00001. The AT&T Porting service representative won’t need the -00001 part, just the first part. The representative may also ask your last 4 social security digits, etc.
- The AT&T representative will submit the port request to Verizon. Magically, before your very eyes your your new Blackberry Curve (or other cellular device) will now make calls on your old number that you’re keeping. Meanwhile, your new device will not be able to recieve calls to your old number. Those calls will be routed to your old phone.
- Supposedly it can take a few hours to reconcile your old number to recieve and make calls from your new phone. In reality, it took just under eight minutes. When everything is done you’ll recieve a text message saying: “S: Port In or Within Complete Welcome! Your phone is now ready to receive calls. Bienvenido! Su telefono esta listo para recibir llamadas.”
- You’re done.
I actually don’t know how Verizon handles the end of your billing with them, I’m assuming it is pro-rated but I can’t say for sure. I’ll update this post once I find out. Finally, the FCC has a page that explains your rights for moving a phone number between carriers. see here for official details about phone number “porting” or saving your old phone number.