Comments on: iPhone White Screen / Sleep State Problem

By: Rosa

Rosa — Thu, 08 Dec 2011 00:14:41 +0000

Thank u sooooooooo much! I had a heart attack when my iphone went on that damn white screen! i did wat #5 did (hold the sleep/wake and home button together several times until i got the apple logo) then i immediately connected it to itunes and it worked.. =D

By: Joey

Joey — Sun, 20 Nov 2011 02:36:47 +0000

Okay so here’s the deal. I’ve had my iPhone for quite some time now, and I love it. Yesterday I went to the movies and sent my last text to a firend then pressed the lock screen. Upon coming out I tried to use my phone but the screen went white. I did a hard reset and everything was fine,until I put it into sleep mode. When it comes out of sleep mode it’s a white screen. I have a 3GS with 5.0.1 on it. I’ve restored it and everything, but no matter what I do if I lock the screen then click the lock screen again it goes to white screen I’VE TRIED EVERYTHING!!! it’s driving me insane! Someone help!!

By: steph

steph — Sat, 01 Oct 2011 14:04:13 +0000

I dropped my Iphone 3G and it all went blank white i didn’t know what to do asked my oldest daughters what to do they didn’t know i got worried but then until
I got the phone repair shop i did i just went and they finally fixed it!YEY!!!

By: Daniel

Daniel — Fri, 30 Sep 2011 01:08:54 +0000

I have the same problem right now, although when it goes into sleep state, for some reason it uses enormous amounts of battery; i have just woken up, around 10AM and taken my phone off charge, it seemed to come on last night and last through the night, although this morning it turned itself off. Just came on the computer and hooked my phone up, it came back on and i now have 80% battery [lost 20% within space of an hour]

Hopefully my phone will last me throughout the day as i am going out and wont have any means of contacting people for transport. Will be going to talk to apple soon enough.

My white screen is not only a white screen but has an embossed gray border a couple of millimetres from the edge of the phone all way around, and sometimes it comes up with white screen but a the screen is covered in vertical coloured lines; don’t know what this is because of though.

By: ed smith

ed smith — Sun, 18 Sep 2011 16:57:07 +0000

Same problem with my 3g iPhone … Just started yesterday. Phone functions correctly … As I know where all the buttons are, and although I cannot see them, I am able to answer and use my phone. The hard boots only worked the first time. Subsequent attempts have failed. Fortunately, this is my 23rd month with AT&T so I was going to switch to a Verizon 4g later this month anyway.

By: sam

sam — Tue, 16 Aug 2011 14:55:17 +0000

dear Friends, ( sleep state problem )

I had the same problem last night.my Iphone4 gone to sleep. no response , blank screen . it did not accept any command. then i plugged on to the charger for almost 2 hours then it came to life.I think i made a mistake to switch from blackburry to I Iphone (igone).

By: dani

dani — Sat, 30 Jul 2011 09:29:55 +0000

my phone’s having the same problem. it started yesterday afternoon and my friend told me that it was normal, if i’d give it some time it’ll return back to normal but last night i tried to reboot it and it came back but whenever i lock it, it shows the stupid white screen. now my phone’s battery is dead and i came upon this post. i’ll try syncing it but if that doesn’t work, i’ll go to a tech.

By: katherine

katherine — Tue, 19 Jul 2011 18:09:39 +0000

thaaaaankyou! it worked

By: matt

matt — Tue, 19 Jul 2011 03:02:59 +0000

I’ve had this same problem intermittently for a couple of weeks now. The first time my screen froze with lines and striations across it like photoshop crashing. I’ve done all the restores and it’s still happening. One thing I noticed this last time (a few minutes ago) was that the phone thinks it’s working (as does iTunes).

When I got the white screen I plugged into the computer. iTunes worked fine. The phone worked for a few seconds then turned white again (this time with blueish bars running top to bottom just off center and to the far right). I took a ‘screen shot’ by clicking home/on-off at the same time, then I plugged it back into the computer.

The screen shot was of the actual iphone ‘desktop’ image i use – NOT the white screen. So the phone saw the correct desktop – only the screen was white.

This means, for better or worse, it’s a monitor issue. Bad graphics card or wiring. I’ve had my phone past the warranty so I hope they’ll give me a new one.

By: maeve

maeve — Wed, 29 Jun 2011 18:10:51 +0000

I have the same exact problem and this helps so much! Thank you!