Comments on: iPhone White Screen / Sleep State Problem http://banagale.com/iphone-white-screen-sleep-state-problem.htm because, it is better. Fri, 05 Mar 2010 08:09:37 +0000 http://wordpress.org/?v=2.9 hourly 1 By: Jeff http://banagale.com/iphone-white-screen-sleep-state-problem.htm/comment-page-4#comment-48344 Jeff Thu, 18 Feb 2010 21:27:19 +0000 http://banagale.com/iphone-white-screen-sleep-state-problem.htm#comment-48344 I've been having the exact same problem. Immediatley prior to the WSOD I was updating 30 applications. Apple believes that the massive update screwed w/ my phone's software. Restarting the phone didn't accomplish much for me. I would go right back to the white screen. My fix was to remove and reinsert the simcard (on the top of the phone) then restarting the iphone. I’ve been having the exact same problem. Immediatley prior to the WSOD I was updating 30 applications. Apple believes that the massive update screwed w/ my phone’s software. Restarting the phone didn’t accomplish much for me. I would go right back to the white screen. My fix was to remove and reinsert the simcard (on the top of the phone) then restarting the iphone.

]]> By: Heather http://banagale.com/iphone-white-screen-sleep-state-problem.htm/comment-page-4#comment-48266 Heather Tue, 16 Feb 2010 16:54:25 +0000 http://banagale.com/iphone-white-screen-sleep-state-problem.htm#comment-48266 THANK YOU to this blog. I had run the battery out fully (into RED <10%) before getting WSOD. (Like others here, it wouldn't wake by being plugged into computer, regular outlet, and I also tried letting the battery drain to completely 0 by leaving it unplugged overnight with WSOD, to no avail. (Also pushing various buttons together and apart.... but...)) Holding HOME and POWER at the SAME time for 10 FULL SECONDS worked for me. THANKS BLOGGERS. THANK YOU to this blog. I had run the battery out fully (into RED <10%) before getting WSOD.

(Like others here, it wouldn't wake by being plugged into computer, regular outlet, and I also tried letting the battery drain to completely 0 by leaving it unplugged overnight with WSOD, to no avail. (Also pushing various buttons together and apart…. but…))

Holding HOME and POWER at the SAME time for 10 FULL SECONDS worked for me.

THANKS BLOGGERS.

]]> By: ryan http://banagale.com/iphone-white-screen-sleep-state-problem.htm/comment-page-4#comment-48009 ryan Sun, 07 Feb 2010 00:31:17 +0000 http://banagale.com/iphone-white-screen-sleep-state-problem.htm#comment-48009 good info. thanks. good info. thanks.

]]> By: Richard Vincent http://banagale.com/iphone-white-screen-sleep-state-problem.htm/comment-page-4#comment-47953 Richard Vincent Thu, 04 Feb 2010 00:51:28 +0000 http://banagale.com/iphone-white-screen-sleep-state-problem.htm#comment-47953 I have the white screen of death and all hard resets dont work. I have even restored the phone. At&t says they wash there hands of the device once they sell it and apple said you have water damage and your warranty is void. Now mind you I bought the phone 3 months ago. Anyone have an idea what is going on with the phone. IF so please contact me at alpha.male2002@gmail.com. Thanks I have the white screen of death and all hard resets dont work. I have even restored the phone. At&t says they wash there hands of the device once they sell it and apple said you have water damage and your warranty is void. Now mind you I bought the phone 3 months ago. Anyone have an idea what is going on with the phone. IF so please contact me at alpha.male2002@gmail.com. Thanks

]]> By: Val http://banagale.com/iphone-white-screen-sleep-state-problem.htm/comment-page-4#comment-47920 Val Tue, 02 Feb 2010 22:06:28 +0000 http://banagale.com/iphone-white-screen-sleep-state-problem.htm#comment-47920 thanks Dan, I just got the WSOD....thanks for the tip. It worked! Val thanks Dan, I just got the WSOD….thanks for the tip. It worked!

Val

]]> By: Dan http://banagale.com/iphone-white-screen-sleep-state-problem.htm/comment-page-4#comment-47426 Dan Thu, 31 Dec 2009 10:51:39 +0000 http://banagale.com/iphone-white-screen-sleep-state-problem.htm#comment-47426 Just experienced the WOSD. For the first time the phone had drained down to the point it was forced to turn off. I'd just plugged it in after it sitting overnight like that. The screen showed me the battery, with just a hint of red, to show it was charging but very, very low. It was displayed in iTunes just fine. A little while later when I went back to it and white screen. Pushing the home button or the power button (not both at the same time) seemed to cause the right behavior based on how the white screen dimmed/undimmed and beeped. Solution: Hold down the home and power button, wait full 10 seconds. At about 5 or 6 it went dark. When I released the buttons I got the apple logo and the phone just sat there. I waited patiently (it took a few minutes, but not 10) and it finally started again. NOTE: I had it plugged into the computer via USB the whole time, but not 'mounted' via iTunes. This was to make absolutely certain it had power. All is well now. Just experienced the WOSD. For the first time the phone had drained down to the point it was forced to turn off. I’d just plugged it in after it sitting overnight like that. The screen showed me the battery, with just a hint of red, to show it was charging but very, very low. It was displayed in iTunes just fine. A little while later when I went back to it and white screen. Pushing the home button or the power button (not both at the same time) seemed to cause the right behavior based on how the white screen dimmed/undimmed and beeped.

Solution: Hold down the home and power button, wait full 10 seconds. At about 5 or 6 it went dark. When I released the buttons I got the apple logo and the phone just sat there. I waited patiently (it took a few minutes, but not 10) and it finally started again. NOTE: I had it plugged into the computer via USB the whole time, but not ‘mounted’ via iTunes. This was to make absolutely certain it had power.

All is well now.

]]> By: Soheil http://banagale.com/iphone-white-screen-sleep-state-problem.htm/comment-page-4#comment-47382 Soheil Mon, 28 Dec 2009 16:23:59 +0000 http://banagale.com/iphone-white-screen-sleep-state-problem.htm#comment-47382 Hi. I am from Iran. I bought a 3GS 32GB a few days ago and after a few hours working, it dropped into the WSOD. First I didn't know what the hell it was and I googled and just became happy that I'm not alone. I tried all the possible methods for lots of times (like holding Sleep + Home simoltaneously for 10 second), but all I could see was just a white screen sometimes turns into black. I could find a way to see the picture, but just a temporary way. When I was plugging it into the PC or outlet and the battery was passing the 90%, everything was fine, but by pressing Sleep or Autolock, all world was white again. So I had to charge it again. The bad point was that all American goods are not legal! in here and so we don't have a real Apple Shop, so I had do sent it to some other countries. I went to the shop which I bought It and they fixed It for me! But they didn't tell me about their trick. All I could understand was that It's not related to software, be sure about that. It took him less than a min to fix and I think It was something about Electric Shock or smth. And he advised me when you're charging, don't use It, It would get Warm! It was my experience. I hope It'll be Useful. Hi. I am from Iran. I bought a 3GS 32GB a few days ago and after a few hours working, it dropped into the WSOD. First I didn’t know what the hell it was and I googled and just became happy that I’m not alone. I tried all the possible methods for lots of times (like holding Sleep + Home simoltaneously for 10 second), but all I could see was just a white screen sometimes turns into black. I could find a way to see the picture, but just a temporary way. When I was plugging it into the PC or outlet and the battery was passing the 90%, everything was fine, but by pressing Sleep or Autolock, all world was white again. So I had to charge it again. The bad point was that all American goods are not legal! in here and so we don’t have a real Apple Shop, so I had do sent it to some other countries. I went to the shop which I bought It and they fixed It for me! But they didn’t tell me about their trick. All I could understand was that It’s not related to software, be sure about that. It took him less than a min to fix and I think It was something about Electric Shock or smth. And he advised me when you’re charging, don’t use It, It would get Warm!
It was my experience. I hope It’ll be Useful.

]]> By: willyB http://banagale.com/iphone-white-screen-sleep-state-problem.htm/comment-page-4#comment-47216 willyB Tue, 03 Nov 2009 08:39:24 +0000 http://banagale.com/iphone-white-screen-sleep-state-problem.htm#comment-47216 Apple are not being up front about this issue, that is becoming apparent. I regularly get the white screen (3G) ...BUT: It's when the ambient temperature goes up. Thats all it takes. I put it in the fridge for 5 minutes, or in front of the aircon in the car for 10. Its fine. Restarting will just take it back to a white screen. So I think it is Deffinately hardware. Not software. Too late to take my phone back I think. I live in Australia. This issue means I can't take the phone out anywhere warm. Like outside. Or put it in my pocket. It seems to be the typical Apple release of hardware now (since the origional iPod battery issue). Apple are not being up front about this issue, that is becoming apparent.
I regularly get the white screen (3G) …BUT:

It’s when the ambient temperature goes up. Thats all it takes. I put it in the fridge for 5 minutes, or in front of the aircon in the car for 10. Its fine.

Restarting will just take it back to a white screen.
So I think it is Deffinately hardware. Not software.
Too late to take my phone back I think.

I live in Australia. This issue means I can’t take the phone out anywhere warm. Like outside. Or put it in my pocket.

It seems to be the typical Apple release of hardware now (since the origional iPod battery issue).

]]> By: Nancy http://banagale.com/iphone-white-screen-sleep-state-problem.htm/comment-page-4#comment-47178 Nancy Tue, 01 Sep 2009 18:56:47 +0000 http://banagale.com/iphone-white-screen-sleep-state-problem.htm#comment-47178 Aaaah! It just happened to me. I was plugging the phone in for recharging.....white screen. Thank goodness for this site. After following the steps of holding the home/sleep buttons, then plugging into the computer, I was able to get it going again. I've only had the phone 2 weeks. If it happens again, I'm headed back to AT&T. Like many of you, I switched from another company for the convenience of the iphone. Scary to have problems so soon! Aaaah! It just happened to me. I was plugging the phone in for recharging…..white screen. Thank goodness for this site. After following the steps of holding the home/sleep buttons, then plugging into the computer, I was able to get it going again.

I’ve only had the phone 2 weeks. If it happens again, I’m headed back to AT&T. Like many of you, I switched from another company for the convenience of the iphone. Scary to have problems so soon!

]]> By: HomeShoppeHawaii http://banagale.com/iphone-white-screen-sleep-state-problem.htm/comment-page-4#comment-47173 HomeShoppeHawaii Mon, 31 Aug 2009 17:22:35 +0000 http://banagale.com/iphone-white-screen-sleep-state-problem.htm#comment-47173 The EXACT same thing happened to me as happened to "emberwild said" (#158). All fine now. The EXACT same thing happened to me as happened to “emberwild said” (#158). All fine now.

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